New Client Info | Eastern Shore Psycho

WHERE ARE WE LOCATED?

Our office is located at Suite 8- 9, 2 Bayfield Street, Rosny. Our office entrance can be found in Car Park Lane (off Bayfield Street, just up from the bus mall).
Banjos Bakery is directly opposite us on the other side of Bayfield Street and Baxter Coffee is next door, at the other end of Car Park Lane.
As you enter Car Park Lane from Bayfield Street, you will see a flight of marble stairs to your left; there is a sign on the glass stating Eastern Shore Psychology, walk up these stairs, to get to reception, go straight ahead into suite 8

Please Walk in to Suite 8 (reception) and talk to our admin team Izzy, Gabby, Grace or Rebecca.

If they are not present, please take a seat in either Suite 8 or Suite 9 and wait for your clinician to come and get you.

Your clinician will likely still be in session with a client prior to you, so if you don't see them around don't be too concerned! :)

An appointment reminder will be sent via text 72 hours prior to your appointment. Please assist us by responding 'YES' to confirm or 'NO' if you cannot make your appointment. If you should cancel, you will be contacted within 24hrs to reschedule.
Should you need to cancel/reschedule your appointment (or make a new one), please call our administration on 03 6240 5442 or email info@easternshorepsychology.com
Cancellations within 48hrs will incur half a session fee and those with less than 24 hours' notice will incur the full standard fee unless the appointment is able to be filled by clients on our waitlists.
Any non-attendance without notice or cancellation at the time of appointment will incur a full-sessional fee.

Payments & Fee Structure as of April 2024

SESSION FEES

If you have been provided with a Mental Health Care Plan from your GP you will be entitled to a Medicare rebate which will be $137.05 for Clinical Psychologists and $93.35 for Registered Psychologists and Counselling Psychologists. This means the out of pocket amount will be reduced.
If you are concerned about the payment or are experiencing financial hardship please discuss these concerns with your clinician as they may be able to provide assistance.
In line with Medicare requirements, clients referred via Mental Health Care Plans are required to pay the full session fee at the time of the session and then the Medicare rebate will be processed straight after this.
If the Medicare rebate is not applicable but you have private health cover, check with your provider as you may be entitled for a rebate through them. We can provide you with an invoice to present to your private health provider once payment has been processed.

Please bring your mental health care plan or ensure that your GP has sent us a copy.
Medicare Card and Savings Card (EFTPOS) so we are able to give you an immediate rebate (if eligible).
Workers Compensation claims - if you haven't already filled out our online forms, please bring all relevant information relating to the claim (claim no, contact person, insurance etc.)