Welcome 

All You Need to Know for Your First Appointment

1.

Location:

  • Our office is located at Suite 9, 2 Bayfield Street, Rosny. Our office entrance can be found in Car Park Lane (off Bayfield Street, just up from the bus mall).

  • Banjos Bakery is directly opposite us on the other side of Bayfield Street and Baxter Coffee is next door, at the other end of Car Park Lane.

  • As you enter Car Park Lane from Bayfield Street, you will see a flight of marble stairs to your left; there is a sign on the glass stating Eastern Shore Psychology, walk up these stairs, turn to your left and you will see a door with the signage 'Eastern Shore Psychology'.

2.

Please Walk In and See our Admin Staff, Serena.

If Serena isn't present, please walk in and take a seat. Your clinician will be with you at the time of your appointment. They will likely still be in session with client prior to you, if you don't see anyone around!

NOTE: Don't arrive too early, due to COVID19, we would like ensure that not too many people are in the waiting area at any one time

3.

Cancellation Fees

  • An appointment reminder will be sent via text 48 hours prior to your appointment. Please assist us by responding 'YES' to confirm or 'NO' if you cannot make your appointment. If you should cancel, you will be contacted within 24hrs to reschedule. 

  • Should you need to cancel/reschedule your appointment (or make a new one), please call our administration on 03 6240 5442 or email info@easternshorepsychology.com

  • Cancellations with less than 24 hours' notice will incur half of the standard fee unless the appointment is able to be filled by clients on our waitlists. This is $97.50 for Clinical Psychologists and $85 for Registered Psychologists

  • Any non-attendance without notice or cancellation at the time of appointment will incur a full-sessional fee of $195.00 or $170

4.

Fees and Medicare Rebates

Payments & Fee Structure

  • First session fee - $205 (Clinical) $170 (Registered)

  • Subsequent session fee - $195 (Clinical) $160 (Registered)

  • If you have been provided with a Mental Health Care Plan from your GP you will be entitled to a Medicare rebate which will be $128.40 for Clinical Psychologists and $87.45 for Registered Psychologists. This means the out of pocket amount will be reduced. 

  • If you are concerned about the payment or are experiencing financial hardship please discuss these concerns with your clinician as they may be able to provide assistance. 

  • In line with Medicare requirements, clients referred via Mental Health Care Plans are required to pay the full session fee at the time of the first session and then the Medicare rebate will be processed straight after this.

  • If the Medicare rebate is not applicable but you have private health cover, check with your provider as you may be entitled for a rebate through them. We can provide you with an invoice to present to your private health provider once payment has been processed.

  • Due to high demand, appointments scheduled from 4pm will incur an additional $10 fee and Saturday appointments incur an additional $20 out of pocket. 

5.

Please bring:

- Your mental health care plan or ensure that reception at  the GP has sent us a copy

- Medicare Card and Savings Card (so we can give you an immediate rebate)

PH: (03) 6240 5442

 ©2020 by Eastern Shore Psychology.